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Eliminating Negative Impact on the Environment

By definition, the manufacturing of products creates waste. We strive to minimize our negative impact on the environment:
  • through projects that look to assess and address the environmental impact of our practices, from packaging, manufacturing and distribution to working habits at all of our locations;
  • through a commitment to support sustainable agricultural practices;
  • and through partnerships with likeminded individuals, companies and enterprises such as suppliers and nonprofit organizations, many of whom we rely on for information and assistance.

Our Environmental Timeline

Paper & Packaging

We have changed our pint packaging.

Our goal is to have a package made completely of renewable resources, from the board to the coatings that line the container and to minimize the amount of material used to produce it and the waste that is generated once the container has served its purpose.

Packaging is a globally important use of paper and has a significant environmental impact beginning with the material it is made of to the final disposal after it is no longer needed.  We are committed to addressing both of these issues with our pint container.  The container is made of paper, a renewable natural resource.  However, harvesting the trees for the board can have consequences on both the forest environment and the communities that depend on those forests.

We are now working with a global environmental organization to help guide us in developing procurement guidelines that will maximize the use of renewable resources that come from suppliers and forests that use the best forest management practices that respect and benefit both the land and the people.  This change will allow us to further pursue our goal of having the entire container made from truly renewable resources. 

There are a couple of other significant environmental benefits from this packaging change.  One is that we will eliminate 1,000 tons of waste generated by our previous packaging material.  Another benefit is that we expect to reduce the materials used in the pint cup without compromising the container.  Source reduction brings environmental benefits to the equation.

Over the next few months we will update the details on this project as we have them.

Other Paper & Packaging Particulars:

Process Chlorine Free (PCF) Paper
Ben & Jerry’s office paper and paper used for marketing materials are process chlorine free, made from a high percentage of recycled content and with the reminder made from chlorine free virgin paper.

Process Chlorine Free paper is made from both recycled and virgin paper stock. PCF paper must contain at least 30% recycled or post-consumer content, and the virgin content must be totally chlorine free � meaning the paper has been whitened with ozone, enzymes, or hydrogen peroxide instead of chlorine or chlorine-containing compounds.

Tamper-Evident Packaging
Ben & Jerry’s domestic and international pint flavors are now packaged in pints with a tamper-evident seal. It’s made with PETG (polyethylene terephthalate with glycol), a recyclable thermoplastic polyester resin that does not contain many of the harmful components associated with industry standard seals made from polyvinyl chloride (PVC).

Company-wide Paper Reduction Activities
We’re committed to reducing the amount of paper we use in our offices and plants. So we take steps such as tracking monthly paper purchases; identifying “prolific users” of paper and finding alternatives that reduce the need to print; implementing desktop faxing; providing copiers pre-set for double-sided printing; and equipping conference rooms with projectors to help reduce the need to print handouts and conference materials.

Practice Paper-Pro-Activism!
Wherever you are...Use less, recycle more, and buy unbleached, process chlorine-free or 100% recycled paper products (using post-consumer waste) whenever possible.

Wherever you work...Find out what policies there are (if any) for paper purchasing where you work; promote the use of process chlorine-free and recycled papers.

Wherever you shop...Before you go through the check-out, check out the packages you’re purchasing. Contact manufacturers who overpackage their products or underutilize recycled packaging alternatives and ask them to re-consider their packaging practices.

Wherever paper piles up...Investigate paper use at local, state and federal government agencies; ask whether or not they have paper purchasing policies or paper-reduction programs � if not, urge them to get started.

Where to Get More Info...The Chlorine Free Products Association offers comprehensive info about unbleached, process chlorine-free and other paper alternatives, along with a sourcelist of paper suppliers.

The US Environmental Protection Agency’s WasteWise website is well organized and well-stocked with comprehensive info, tips, fact sheets, and just about everything you’d need to ramp up your waste reduction efforts at home or at work.

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Energy

Ben & Jerry’s Energy Statement
Scientists began to recognize in the early 60’s that an increase in Greenhouse Gases would make the earth warmer. These gases, which include carbon dioxide, methane, nitrous oxide and other manmade chemicals, are the primary culprits. While each of these gases has significant environmental impacts, carbon dioxide is the most prevalent in the atmosphere. Industry accounts for approximately one-third of all carbon dioxide emissions.

Ben & Jerry’s is committed to reducing our emissions and, therefore, will target a 10% reduction in carbon dioxide from our manufacturing facilities by 2007 over 2002 levels. To achieve this goal, we have developed five key areas of focus to reduce our energy consumption and to strive toward technological advances to reduce Greenhouse Gas emissions.
  • We will evaluate our refrigeration systems for maximum efficiency.
  • We will seek assistance from outside sources including Efficiency Vermont to identify energy efficiency opportunities.
  • We will expand our current energy tracking system to include a calculation of Greenhouse Gas emissions.
  • We will evaluate alternative energy options.
  • We will provide extensive educational information to our employees, customers and suppliers regarding actions everyone can take to reduce Greenhouse Gas emissions. Through our educational programs, we believe that we can have a positive effect on the reduction of greenhouse gases.
National & International Global Warming Action Campaigns
In the U.S.:
  • Lick Global Warming — We’ve teamed up with Dave Matthews Band and SaveOurEnvironment.org to lick global warming. Join us!
In the U.K.:

Energy Initiatives at Ben & Jerry’s
Initiatives to increase energy efficiency are ongoing at Ben & Jerry’s. Conventional dairy manufacturing processes consume substantial amounts of energy, yet we continue to find ways to utilize energy more efficiently, to find opportunities where we can use alternative sources, and to take advantage of energy offsets.

NativeEnergy & Green Tags
In 2004 we continued our relationship with NativeEnergy. NativeEnergy’s goal is to develop clean, renewable resources to provide energy needs. Their focus is on helping to develop domestic renewable energy resources and to feature Native American projects which create social, economic and environmental benefits.

The Company took a major step forward by joining forces with the Rosebud Sioux Tribe of South Dakota and helping them build the first large-scale Native American-owned and operated wind turbine. This ‘demonstration’ turbine, a single 750 kW NEG-Micon turbine, represents Phase I of the Tribe’s wind development initiative. The Tribe completed construction in the spring of 2003 with the help of an unusual financing mechanism known as green tags. Green tags represent the environmental attributes of clean energy, specifically the reductions in CO2 and other pollution that occur when clean energy displaces energy otherwise generated by burning fossil fuels. When a power plant is unwilling to pay a premium for wind power, the wind project can sell the electricity output as generic power at market rates and recover its premium cost through the separate sale of the green tags.

Purchasing green tags is a way for individuals and businesses to effectively convert their electricity to wind power, or to offset the CO2 impacts of their electricity and fossil fuel use. For two years Ben & Jerry’s has purchased an equivalent number of green tags to offset 100% of its CO2 emissions from our manufacturing sites. The Company also offsets emissions associated with certain public events, including our August 2004 Rock the Vote Festival at Vermont’s Burlington Waterfront.

In 2004 the wind turbine was available for operation more than 98% of the time, over 3% above the target level. Ben & Jerry’s energy “share” of the project produced 393,377 kWh. Based upon EPA data, the annual CO2 reduction for our share amounted to 466.2 tons. Over the 25-year lifespan of the turbine, this will equate to 11,655 tons.

Thermoacoustic Refrigeration
Keeping Ice Cream Cool Through Greener Means
At Ben & Jerry’s we’re always looking for ways to reduce our environmental impact — including the impact from the many thousands of conventional freezer cases you’ll find stocked with Ben & Jerry’s in stores everywhere.

The problem with conventional refrigeration is that it’s reliant on what’s known as vapor compression technology: a resource-intensive process involving compressor motors and gases such as hydrochlorofluorocarbons (HCFC’s) and hydrofluorocarbons (HFC’s) � gases which are key contributors to ozone depletion and global warming.

One possible solution: to connect with researchers able (and willing!) to develop an environmentally safe alternative to traditional refrigeration technology, one that would be suitable for use in a Ben & Jerry’s freezer cabinet.

Sounds Cool, Right?
We thought so. That’s why we teamed up in 1999 with Acoustics Professor Steven Garrett and fellow researchers at Penn State’s Applied Research Laboratory, where we helped fund a project to develop an environmentally-friendly, compact freezer cabinet that uses thermoacoustic technology to create cooling.

The Penn State research team developed a “pre-prototype” thermoacoustic chiller in 2002; further development and testing in 2003 resulted in a final prototype that met targets for cooling power, size, and performance. The finished prototype chilling unit was installed in a freezer display cabinet, then proudly introduced to the public via a multimedia “thermoacoustic roadshow” in 2004.

Intro to Ice S’cream Freezer Theory
The thermoacoustic chilling unit works much like a traditional refrigerator, except that it uses sound waves instead of a compressor to create cooling. In basic terms, the thermoacoustic chiller is a closed-pressure vessel that contains a regenerator, or “stack,” along with two heat exchangers, and a source of acoustic energy. The source, in this case, is a souped-up loudspeaker that generates high amplitude sound energy in an environmentally-safe inert gas (helium), which is converted into cooling power. By “high amplitude” sound, we mean mega-high: cranked up waaay beyond what you’d encounter, say, if you hung out near the loudspeakers at a rock concert, or if you stood a few dozen feet away from a jet’s engines. (Not to worry, though — sound levels that high can only be reached in contained, pressurized gas, so there’s no need to fear getting an earful.)

Freezing Greener Isn’t Easy...
These advances are undeniably exciting, yet the researchers are quick to remind us that thermoacoustic refrigeration technology is still in its infancy. While their prototype model cools as efficiently as a home refrigerator, you won’t find “thermoacousticoolers” in anyone’s homes anytime soon. Many challenges need to be addressed before thermoacoustic household appliances make their debut in the marketplace.

...But The Rewards Sound Extraordinary!

“The research has shown that a strong potential exists to engineer a cooling system that utilizes inert gas and operate it with no performance tradeoff against standard vapor-compression technology.” Pete Gosselin, Ben & Jerry’s Chief of Engineering

That potential could some day lead to a whole new generation of refrigerators and freezers that would be efficient, cost-competitive, and environmentally sustainable.

So what’s next? Is Ben & Jerry’s is going into the freezer business?
No. But we’ve made it our business to seek out greener freezers for Ben & Jerry’s to go into. And from everything we’ve heard so far, the possibilities for greener freezers in the future sound better than ever.

Learn More
Sounds Cool! Ben & Jerry’s Adventures in Thermoacoustic Refrigeration — A Ben & Jerry’s Broadband presentation featuring audio, video and animation.

Thermoacoustic Refrigeration at Penn State: Ben & Jerry’s Project

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Sustainable Agriculture

What Is Sustainable Agriculture?
When farms are operated in balance with the earth�s natural systems such as air, water, energy and nutrients, nature’s principles are applied to sustain a farm’s natural resources. Sustainable dairy farming strives to protect and enhance the natural environment, animal welfare, and local communities, while simultaneously striving for profitability and providing a high quality of life for farmers and their families.

The Vermont Dairy Farm Sustainability Project
When you think about it, Ben & Jerry’s simply would not be Ben & Jerry’s if it weren’t for the family farms supplying the high quality dairy ingredients we depend on. And dairy farming depends in part on crop cultivation methods using nutrients such as nitrogen and phosphorus, which in excess amounts can have an adverse environmental impact on nearby lakes and streams. Our awareness of the issue and our shared responsibility for environmental stewardship spurred our involvement in a unique project to help Vermont dairy farmers find sustainable solutions for reducing nitrogen and phosphorus run-off from their farms.

Launched in 2000, the Vermont Dairy Farm Sustainability Project was a collaborative effort involving Ben & Jerry’s staff, area farmers, farm suppliers, milk processors, university extension services and dairy product manufacturers, all focused on improving nutrient management methods to safeguard water quality.

The three-year study demonstrated that farmers could reduce nutrient levels without decreasing crop size. It also demonstrated how improved water quality and cost savings resulting from reductions in nutrient levels would be beneficial for the environment as well as the farmers’ bottom line.

The Dairy Stewardship Alliance
In 2003 we joined forces with the University of Vermont’s Center for Sustainable Agriculture and the St. Albans Coop (our dairy supplier) to launch The Dairy Stewardship Alliance Project.

The Project’s goals:
  • Provide an on-farm self-assessment tool designed to enable farmers to more efficiently assess the environmental impact of their farm operations.
  • Provide information about sustainable dairy farming practices.
  • Provide a foundation for further development of programs that promote sustainability in agriculture.
As a first step, we engaged four graduate students from the Corporate Environmental Management Program at the University of Michigan’s School of Natural Resources and Environment to develop a comprehensive set of sustainability indicators for dairy farming, along with a set of Educational Modules that farmers could use to self-assess their farm management practices and performance over time.
Read their research thesis in full:

Sustainable Agriculture: Development of an On-Farm Assessment Tool
The project was officially launched in 2004 with a group of farmer-members of the St. Albans Coop; they volunteered to complete the assessment tool, which involved answering questions for several assessment modules and submitting the results for inclusion in a confidential database. Participating farmers received a personalized summary of the results for their farms, a comparison to other member farms’ results, and information on how to improve results. After making any recommended operational changes, farmers performed follow up assessments to measure improvement. The project is scheduled to continue in 2005 with a new group of farmer-participants.
Read the The Dairy Stewardship Alliance Toolkit in full: (downloadable PDF files)
Caring Dairy Program — Making happy cows, happy farmers, & a happy planet...Happen
Launched in Europe in 2003, the Caring Dairy program is a collaborative effort between Ben & Jerry’s, area dairy farmers, dairy supplier Hoogwegt Milk, and specialists from Wegeningen University, with advisory support from nongovernmental organizations World Wildlife Fund and the Netherlands Society for Nature. The program focuses on working directly with farmers, developing user-friendly guidelines and assessment tools, and offering advisory support to help farmers make continuous improvements in managing the environmental, social and economic impacts of their dairy operations.

The goal of caring dairy is to help individual farmers conduct a performance assessment, which measures a farm’s level of sustainability against a comprehensive set of 11 key criteria-for “sustainability indicators” for dairy farming. Results from baseline measurements are then used to help farmers develop and implement individual improvement plans, and violate results to make any necessary adjustments, in an iterated process of three to four years. For more information about international sustainable agriculture, visit the SAI Platform at www.saiplatform.org

For more information about sustainable agriculture
What is Sustainable Agriculture? — Sustainable Agriculture Research and Education (S.A.R.E.)

Sustainable Agriculture: Definitions and Terms — USDA National Agricultural Library Publications

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Waste Reduction & Recycling

Ben & Jerry’s Waste Reduction Efforts — Manufacturing
Product Waste (“High Strength Dairy Waste”)
There is always product waste associated with the Company’s manufacturing processes. This waste contains sugar, cream, eggs, flavorings and add-in ingredients, all mixed with water. Waste product occurs in a variety of ways:
  • Through the cleaning process associated with flavor changes on production lines.
  • At the start/stop of production runs.
  • When formulation errors occur.
  • From spillage on the factory floor.
  • As a result of testing new flavors or equipment.
This particular product waste, otherwise known as High Strength Dairy Waste (HSDW), represents one of the Company’s greatest environmental impacts. Ice cream ingredients contain high levels of sugar and fat which, without proper management at a wastewater treatment facility, can impact aquatic environments. Under strict regulatory permits, both manufacturing sites discharge to a municipal pretreatment system. In addition, the Waterbury Plant has its own pretreatment system through which production wastewater is treated prior to discharge to the municipal system. The treatment plant uses a dissolved air flotation (DAF) unit and aerobic lagoons to treat the waste to regulated discharge levels.

Despite our efforts to keep the ingredients flowing into the production system and not into the waste system, dairy waste is still generated. The waste is managed through two options:
  • It is shipped to a permitted composting facility to be turned into fertilizer for landscaping, farms and home gardens.
  • It is placed in permitted manure pits for use as fertilizer.
The high strength dairy waste that we compost is sent the Intervale Compost Project, run by the nonprofit Intervale Foundation. Once the material is composted it is used as fertilizer by local nurseries, individuals, or the Intervale Foundation’s farmer program.

Other Reduction and Recycling Efforts — Company-Wide
Over the years, Ben & Jerry’s environmental programs and activities have become an integral part of the company’s day-to-day operations, due in no small part to the efforts of committed groups of employees. Of the following activities and practices listed below, more than a few have been instituted by employee-led Green Teams at each Ben & Jerry’s worksite, while others trace their roots to worksite- or department-specific initiatives:

Vermont’s Finest EnvironmentaLIST (keeps on growing...& growing...)

Selected examples from our Manufacturing Sites in Waterbury and St. Albans, Vermont, to our Central Support Offices in South Burlington, Vermont:
  • Notebooks and notepads are made from recycled paper.
  • Copier paper is process chlorine free, recycled content paper.
  • Printer toner cartridges and ink jet cartridges are recycled.
  • Most printers and fax machines are set up for double-sided copying.
  • Senders of unwanted junk mail are notified to remove the recipients’ names from mailing lists.
  • Cleaning supplies are environmentally sound.
  • Computers are Energy Star rated.
  • Office supplies are ordered online where specific recycled content and minority suppliers are identified as preferred suppliers.
  • The manufacturing sites eliminated the use of disposable polystyrene utensils & beverage cups at all sites’ breakroom/cafeteria areas; employees are supplied with reusable/washable cups, and each cafeteria is equipped with a dishwasher.
  • Plastic bags from cup boxes are reused as trash bags in plant production rooms. Some employees take plastic bags home to be reused as trash bags. All other plastic bags are recycled.
  • Fiber drums from production sites are sold to a barrel distributor to be reused by other companies.
  • Plastic buckets are sent to Vermont Republic Industries (VRI) to be reused or recycled. VRI employs people with developmental disabilities.
  • Cardboard is either sold for reuse or recycled.
  • The sites’ QA labs wash and reuse plastic lab supplies that are used for non-sterile sampling.
  • Used oil generated from preventative maintenance practices is sent out to be reprocessed.
  • Each manufacturing plant has an aqueous-based parts cleaner instead of a solvent-based parts cleaner.
  • All fluorescent bulbs and Nicad batteries are recycled.
  • All sites recycle paper, plastic and metal.
  • Certain ingredients are packaged in returnable totes that eliminate the use of excessive packaging.
  • Paints used in our Central Support Office building are chosen for their environmentally-sound, non-toxic properties.
  • Our carpeting is made by Interface, Inc., whose goal is to become by 2020 “the world’s first fully sustainable enterprise anywhere.” That means eventually using power from renewable sources only, mastering zero waste, and succeeding in re-using its own carpeting to make all its new carpeting. When they reach their goal, all Interface carpeting sold will be recyclable and will never see a landfill!
  • The Forbo flooring at the Central Support site is eco-smart enough to stay in shape without harmful disinfectants, sanitizers, high pH cleaners or strippers for maintenance.
  • All offices and conference rooms throughout the company have motion sensor lighting.
  • Our Central Support office received a $25,000 rebate from our local power supplier for some of the energy initiatives we incorporated when we renovated the building.
  • The manufacturing sites have complete energy efficiency evaluations that have resulted in significant emission reductions and cost savings.
  • Our Facilities Dept. teamed up with the Vermont State Dairy Division to help supply their modest offices with panel systems, keeping panels that have outlived their use at Ben & Jerry’s out of the landfill by donating them where they’re needed.
  • The Central Support site composts lunchroom waste and compostable paper products. The R&D lab composts all of their waste.
  • Utensils used for events are biodegradable; they’re sourced from Green Earth Office Supply.
  • The Central offices were designed to incorporate superior indoor air quality.
  • We set up an “Office Re-Use Depot” at Central Support, where unwanted/surplus pens, pencils, folders, binders, racks and general office supplies are available for anyone who needs them. (After all, why order new if you don't really have to?). The remainder is donated to the ReStore, an art and educational supply store.

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Annual Environmental Reports

Ben & Jerry’s signed on to the CERES Principles in 1992 affirming our belief that business has a responsibility to the environment and should uphold a set of aspirational principles. Since 1992 we have completed an annual report that has evolved from being just a response to questions to a discussion on important environmental issues. The CERES organization has grown over the years to be a world leader in reporting. This growth has prompted the evolution of the organization into what is now the Global Reporting Initiative (GRI). GRI embraces both environmental and social reporting and is the format that Ben & Jerry’s will be following in the future.

Ben & Jerry’s was recently awarded by the Coalition for Environmentally Responsible Economies (CERES) Outstanding Sustainability Reporting. The award was given for the 2001 reporting year reflecting the judges belief that our report:

  • Is comprehensive in scope.
  • Set an example for small or medium companies by tracking and reporting on an impressive number of initiatives and issues, from executive compensation, living wage and labor issues to waste management and energy.
  • Provides contextual information about the organization, including details of significant changes to it, such as becoming part of the Unilever group.

CERES Principles

Protection of the Biosphere
We will reduce and make continual progress toward eliminating the release of any substance that may cause environmental damage to the air, water, or the earth or its inhabitants. We will safeguard all habitats affected by our operations and will protect open spaces and wilderness, while preserving biodiversity.

Sustainable Use of Natural Resources
We will make sustainable use of renewable natural resources, such as water, soils and forests. We will conserve nonrenewable natural resources through efficient use and careful planning.

Reduction and Disposal of Wastes
We will reduce and where possible eliminate waste through source reduction and recycling. All waste will be handled and disposed of through safe and responsible methods.

Energy Conservation
We will conserve energy and improve the energy efficiency of our internal operations and of the goods and services we sell. We will make every effort to use environmentally safe and sustainable energy sources.

Risk Reduction
We will strive to minimize the environmental, health and safety risks to our employees and the communities in which we operate through safe technologies, facilities and operating procedures, and by being prepared for emergencies.

Safe Products and Services
We will reduce and where possible eliminate the use, manufacture or sale of products and services that cause environmental damage or health or safety hazards. We will inform our customers of the environmental impacts of our products or services and try to correct unsafe use.

Environmental Restoration
We will promptly and responsibly correct conditions we have caused that endanger health, safety or the environment. To the extent feasible, we will redress injuries we have caused to persons in communities near our facilities. We will not take any action against employees for reporting dangerous incidents or conditions to management or to appropriate authorities.

Informing the Public
We will inform in a timely manner everyone who may be affected by conditions caused by our company that might endanger health, safety or the environment. We will regularly seek advice and counsel through dialogue with persons in communities near our facilities. We will not take any action against employees for reporting dangerous incidents or conditions to management or to appropriate authorities.

Management Commitment
We will implement these Principles and sustain a process that ensures that the Board of Directors and Chief Executive Officer are fully informed about pertinent environmental issues and are fully responsible for environmental policy. In selecting our Board of Directors, we will consider demonstrated environmental commitment as a factor.

Audits and Reports
We will conduct an annual self-evaluation of our progress in implementing these Principles. We will support the timely creation of generally accepted environmental audit procedures. We will annually complete the CERES Report, which will be made available to the public.

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